Social Authentication Associated with Another User

Article author
Crunchbase Product Team
  • Updated

As you authenticate your user account with social media, you may receive the message that the social account is already associated with another user.

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If so, it’s likely that you already have a Crunchbase user account under a different email address.

You can access your existing account by clicking on the appropriate social media icon and logging in via social.  

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Once you’ve accessed your existing account, you can update your email address by clicking on your account in the upper right-hand corner.

If you are unable to login via social media, feel free to send an email to our team at support@crunchbase.com with the following details:

  1. Possible email address(es) you may have used
  2. Email address you want to change it to
  3. Social account used (LinkedIn, Facebook, Twitter, or Google)

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