Request a Password Reset

Article author
Crunchbase Product Team
  • Updated

If you don’t remember the password associated with your Crunchbase user account, you can request a new password by clicking Forgot Password on the login screen: https://www.crunchbase.com/login

Screen_Shot_2021-02-11_at_11.45.35_AM.png

If a user account is associated with this email address, you will receive a reset link. Note, the password reset is valid for 24 hours. 

If you still haven’t received an email after 30 minutes have passed, please be sure to do the following:

  • Check your spam folder for the email. You can expect the email to come from support@crunchbase.com
  • Try a different login email

Finally, if you still have not received an email after trying the above, please contact Support at support@crunchbase.com. 

Keep in mind, on Crunchbase, registered user accounts and person profile pages are completely separate.

Note: If single sign-on for Crunchbase has been enabled by your team administor, team members will not be able to reset password. Please contact your IT admin to reset through your SSO provider.

Was this article helpful?

16 out of 47 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.