User

Erika

Crunchbase Community Manager

Member since
Total activity 502
Last activity
Following 0 users
Followed by 12 users
Votes 0
Subscriptions 256

Activity overview

Latest activity by Erika

  • Erika commented,
    1. Community
    2. Crunchbase Pro Q & A
    3. Refund after free trial

    Hello Kelly Garfield! Per our Terms of Service agreed upon at trial,  "Full subscription refunds for Crunchbase Starter, Crunchbase Pro, Crunchbase Pro with Data Boost, and Marketplace data subscri...

  • Erika created an article,

    Crunchbase Mobile App Update

    As of 12/9/22, the Crunchbase team has decided to temporarily remove our mobile app from the App Store while we prioritize our web experience. Your user experience is our top priority and our team ...

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes
  • Erika created an article,

    How to Bulk Unlock/Push Contacts

    Crunchbase Pro users can now unlock and/or push up to 10 Contacts to their CRM (Salesforce or Hubspot) at once. This new feature helps streamline the prospecting workflow, and minimizes the manual ...

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Erika created an article,

    How do I switch from a digital wallet payment method to a credit card?

    You can update your preferred payment method on the Subscriptions & Billing page in your Account Settings. Select Edit Payment to update your preferred payment method (credit card, PayPal, Google P...

    • Erika
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes
  • Erika created an article,

    How do I add a digital wallet payment method to Crunchbase?

    New customers can connect to their preferred digital wallet payment method right away, while signing up for a trial or purchasing a subscription.  Existing customers can connect to a digital walle...

    • Erika
    • Updated
    • 2 followers
    • 0 comments
    • 5 votes
  • Erika created an article,

    Track ROI

    Find out how much money Crunchbase has made your company. Now that you can add Crunchbase as an Account and Lead Source, your team can track ROI 1. Go into Setup > Accounts > Account Fields2. Find...

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Erika created an article,

    Benefits of using a digital wallet payment method

    We’re introducing digital wallet payment methods to Crunchbase, so you can purchase your subscriptions quickly and securely. We currently offer both PayPal and Google Pay to simplify the payment pr...

    • Erika
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote
  • Erika created an article,

    Microsoft O365 Connection Troubleshooting Tips

    Crunchbase Pro and Enterprise users can utilize Single Sign On (SSO), learn more here. If you are seeing this message when trying to connect your Microsoft O365 account with Crunchbase, you have ei...

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Erika created an article,

    Things to know before joining a new team

    Before switching to a new team, please review this checklist: To learn more about joining a new team, be sure to check out the following articles for additional information: How to switch teams Wh...

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Erika created an article,

    Are you going to show other types of notifications besides recommendations in the future?

    We are starting with new recommendations, but we plan to expand to additional notification types. Please let us know if there are specific notification options that would be helpful to you.

    • Erika
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes