Erika

1. Community
2. Crunchbase Pro Q & A
3. Refund for Crunchbase Pro - anyone listening?

Hi Manish -! Apologies for the delayed response, our team is short staffed at the moment. I see that we were able to assist you with the issue. 

• View comment
• October 21, 2021 18:48
• 0 votes

1. Community
2. Crunchbase User Account Management Q & A
3. Acquisition Update

Hi Growson Edwards! Sorry for the delayed response,  it looks like the edit has been made already here: https://www.crunchbase.com/organization/kyndoo Please let me know if you need additional help. 

• View comment
• October 21, 2021 18:46
• 0 votes

1. Community
2. Crunchbase Profiles Q & A
3. Edit a Profile Without Username/Password

Hi Aviva Kochavi With Crunchbase, any registered user can add or edit any profile page - profiles are not explicitly linked to any user. We recommend that you register for your own user account her...

• View comment
• October 21, 2021 18:39
• 0 votes

1. Community
2. Product Feedback
3. password reset process

Hi Jon Andresen! Thanks for the feedback. This is unfortunately an issue we have with our Support Center tool when sending the password reset emails for our Support Center user accounts. This diffe...

• View comment
• October 08, 2021 19:22
• 0 votes

1. Community
2. Product Feedback
3. Brazilian capital does not exist as a location

Hi Andreas Saurwein!  We went ahead and notified our data management team to review the companies associated with this location. Additionally, a request has been submitted to update the location in...

• View comment
• October 08, 2021 17:55
• 0 votes

1. Community
2. Crunchbase Pro Q & A
3. Paid for Pro, hasn't activated

Hi Alex LaBossiere-Barrera! Our support team has received your ticket and will respond accordingly to assist with the issue. 

• View comment
• Edited September 28, 2021 18:19
• 0 votes

1. Community
2. Crunchbase Pro Q & A
3. No response for my Crunchbase Pro refund request

Hey Zimo -! I'll check with our billing support team to respond to your inquiry accordingly. 

• View comment
• September 24, 2021 18:00
• 0 votes

1. Community
2. Product Feedback
3. Adding "Disabled" founders in the I&D investment option

Hi Vortle Inc! Thank you for sharing this feedback. I’ll be sure to share your feedback with our team. We're constantly working to improve Crunchbase and appreciate you taking the time to let us kn...

• View comment
• September 24, 2021 01:40
• 0 votes

1. Community
2. Crunchbase Profiles Q & A
3. I accidentally created a duplicate profile for my company, how can I delete it?

Hi Erin Knowles! I'll turn your inquiry into a ticket so our team can better assist you. 

• View comment
• September 23, 2021 17:17
• 0 votes