Team invites expire after 14 days, so you may need to resend the invitation if your pending member hasn’t accepted their invite within that time frame.
To get to your Team page, select Account from any page on Crunchbase, then click Account Settings from the dropdown list. Once in the Account Settings screen, select Team Members from the left hand side.
Once there, click the blue Invite Team Member button in the top right corner.
Enter the email associated with the user(s) you want to invite to the team.
***NOTE: the email address you are sending the invite to needs to first be registered with Crunchbase here: crunchbase.com/register.
In this screen, you can also select an available Crunchbase Pro seat to assign so when they accept their invite they can get to work right away - just check the box! When you are finished adding, click Invite Members.
Once the invite is sent, you’ll see the individual listed as a Pending Member until they accept the invite.
Invite email details
- Individuals who are invited to a team can expect their invite email to come from email@example.com.
- If they don't see the email right away, please ask them to check their junk/spam folder.
- Team invitations expire in 14 days. Two reminders will be sent: first reminder is sent when an invite is not accepted in 3 days; second reminder is sent on the 11th day, 3 days before the invitation expires.
Need help or guidance? Reach out to us at firstname.lastname@example.org or post your question in the Crunchbase Community. If you are an Enterprise user, please reach out to your dedicated Customer Success Manager.