To cancel a subscription to Crunchbase Pro (and add ons), click the account in the upper right-hand corner, then select Account Settings.
From the left navigation, select Subscriptions & Billing.
Under the Subscription Management section, click the Cancel All Seats button.
A window will appear, prompting you to verify that you would like to cancel your subscription (and add ons). Click Continue to Cancel.
To verify your cancellation, click Cancel and downgrade to basic.
Please note that your subscription will remain active until the end of your billing period. As you will still have access to Pro through the end of your billing period, no prorated refunds are issued.
As our team continues to improve our product, we would love to hear any feedback you may have regarding Crunchbase Pro. Please reach out to us at prosupport@crunchbase.com with any comments.