As of 10/7/24, customers that recently purchased Crunchbase Pro will no longer have access to data exports, CRM integrations, contacts or SSO.
While using the bulk unlock/push feature, make sure to note the pop-up that generates to be sure of whether or not the unlock and/or push was successful. If you see "0/X" as shown below, know that there was an error that you can identify by clicking on the "View Details" button:
Here are common error messages you may see and what they mean:
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Contact already exists
- The contact you're attempting to push over already exists in your CRM
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Invalid field
- For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page.
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You're creating a duplicate record. We recommend you use an existing record instead.
- The contact you're attempting to push over already exists in your CRM
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Required fields are missing
- For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page.
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Use one of these records?
- The contact you're attempting to push over most likely already exists in your CRM
Looking to get the most out of Crunchbase? We recommend learning more about our Business and API plans.
With the Business plan, you can leverage scalable integrations and exports for your team. Conduct your own analysis with 5K data exports per month and gain exclusive access to CRM integrations, contacts and single-sign on to maximize team efficiency.
With the API, you can access live company data at scale with unlimited exports. Enrich your tools and build your products with proprietary company intelligence, including the full scope of predictions and insights data. Click HERE for additional information on Crunchbase Business and API, and to reach out to our sales team directly.