Common Error Messages

While using the bulk unlock/push feature, make sure to note the pop-up that generates to be sure of whether or not the unlock and/or push was successful. If you see "0/X" as shown below, know that there was an error that you can identify by clicking on the "View Details" button:

Here are common error messages you may see and what they mean:

• Contact already exists
  • The contact you're attempting to push over already exists in your CRM
• Invalid field
  • For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page. 
• You're creating a duplicate record. We recommend you use an existing record instead.
  • The contact you're attempting to push over already exists in your CRM
• Required fields are missing
  • For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page. 
• Use one of these records?
  • The contact you're attempting to push over most likely already exists in your CRM