While using the bulk unlock/push feature, make sure to note the pop-up that generates to be sure of whether or not the unlock and/or push was successful. If you see "0/X" as shown below, know that there was an error that you can identify by clicking on the "View Details" button:
Here are common error messages you may see and what they mean:
- Contact already exists
- The contact you're attempting to push over already exists in your CRM
- Invalid field
- For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page.
- You're creating a duplicate record. We recommend you use an existing record instead.
- The contact you're attempting to push over already exists in your CRM
- Required fields are missing
- For Salesforce only - your Team Admins can adjust the mapping of custom fields from the integration setting page.
- Use one of these records?
- The contact you're attempting to push over most likely already exists in your CRM