While using the bulk push feature, you will see a pop-up confirming whether or not the push to CRM was successful. If there was an error, the pop-up will state that 0 contacts were pushed, and the View Details link will specify WHY.
Here are a couple of steps you can take to troubleshoot:
- Please ensure that you are connected to your CRM in your Account Settings.
- Double check that you have enough contact credits for the number of contacts you're trying to bulk unlock. You can find your remaining contact credits in the People tab of a company profile.
- The contact record(s) that are attempting to be pushed over may already be in your CRM. You'll need to contact your CRM administrator for assistance with this error.
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