How do I request to deactivate my user account?

Article author
Crunchbase Product Team
  • Updated

At Crunchbase, we put our users first in how we develop our products and services. As a registered user with the site, you can request that your account be deactivated.

Deactivating a user account signifies your intention to relinquish the following benefits:

  • The ability to make edits to the site
  • View additional data on profiles only visible to those with user accounts (web traffic, mobile app downloads, etc.)
  • Search and filter the Crunchbase dataset for free
  • Build and save lists of companies based on prior searches
  • Access your saved lists, including “My Follows”
  • Receive email alerts from your saved lists so you can stay up to date
  • Personalize your Crunchbase experience
  • Access the benefits of paid subscriptions (as well as any other paid Marketplace apps)

Remember that only users with a registered account enjoy the above features, so deactivating a user account strips you of these capabilities.

If you no longer wish to utilize your Crunchbase account, you may submit a request to our team at support@crunchbase.com to deactivate your user account. Please submit your request from the email address linked to the user account in reference and include the following:

  • First name
  • Last name
  • Request type (“deactivate user account”)
  • Reason for request

Users who would like to reactivate their account should submit a request to our team at support@crunchbase.com

Users who would like to learn more about requesting that an account be permanently deleted can read more here.

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