Passwordless Login troubleshooting tips

Article author
Sophie Chitsaz
  • Updated

Having trouble accessing your Crunchbase account using passwordless login? The following troubleshooting tips will help.

Requirements to use passwordless login:

  • Must be an existing Crunchbase user
  • Cannot have Single Sign-On previously set up in your account

If both requirements above are met:

  • Be sure to check both your inbox and spam folders
  • Allow up to 3 minutes to allow the link to be sent and received on your end
  • Check for any typos in the email address you inputted

*Please note that the email verification link will only be valid for 15 minutes and you can request up to 5 verification links per hour


For additional assistance, feel free to contact our support team at

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