Profile creation with gmail issue
Steps to reproduce
1. Log in with Google
2. select romankaranchuk@gmail.com
3. pop-up is shown: "Login error: It looks like we don't have a Crunchbase account associated to the social network you're trying to log in with. Would you like to create one now?"
4. create new crunchbase account
5. pop-up is shown: "oops. there was a problem: There was an unexpected issue while trying to process your request. Please refresh the page and try again. If the problem persists, please contact support."
ER: profile account is created
AR: profile account is not created
notes:
constantly reproduced with email: romankaranchuk@gmail.com
tried another email for example: romankaranchuk@zenia.co - works fine
HTTP Response:
[{"status":422,"code":"US105","message":"has already been taken","field":"email"}]
UPD: Fixed by reset the password.
Comments
2 comments
Hi Roman Karanchuk
Based on what you've shared, it sounds like you may already have an existing Crunchbase user account that is already socially authenticated with Google (your user account under romankaranchuk@zenia.co ) . Can you try logging into Crunchbase by clicking on the Google icon? Once you've entered that Crunchbase user account you can then click remove the social auth by clicking your Account at the upper right of any page and clicking Account Settings. You can edit your name, email address, email settings, and social authentication: https://www.crunchbase.com/account
I had lost my accounts
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