Crunchbase has made significant improvements to our data offering including broader data coverage, new endpoints, AI-powered predictive company intelligence, and more.
To support these advancements and to ensure ongoing scalability and support, you are required to migrate your Legacy Crunchbase API Key and CSV plan to a new Crunchbase API Key. This update enables access to Crunchbase’s data quality improvements, enhanced ease-of-use, and ultimately a better support experience.
What’s Changed with Key Access?
Crunchbase has moved away from legacy API keys and introduced new packaging tiers based on access to Crunchbase’s proprietary company intelligence. If you’re a legacy customer, your new API key has been provisioned to a package that reflects your current contract and level of access.
What steps do I need to take?
We’ve aimed to make the migration process simple. You should have received notice from the Crunchbase team outlining the migration details and next steps. To make it easy we’ve provided the below guide to help you retrieve your new API key and update your CRM enrichment settings accordingly.
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Retrieve your new API key
- Login to Crunchbase
- Go to Account Settings > Integrations > Crunchbase API.
- You’ll see your updated API package (the package will be reflective of your legacy plan’s access)
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Update Your API Key in Your CRM Enrichment Tool
- Depending on the CRM platform your team uses, you’ll need to update your credentials accordingly:
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Salesforce (Managed Package) - in the Crunchbase Install Wizard, you will need to replace your API Key.
- Navigate to Setup > App Manager, then search for "Crunchbase"
- Click the dropdown arrow next to the Crunchbase connected app
- Select View or Edit
- Locate the API Key field and enter your new Crunchbase API key
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Note: No Additional Field Mapping Required
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Note: No Additional Field Mapping Required
- Navigate to Setup > App Manager, then search for "Crunchbase"
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Monday.com
- Reinstall the Crunchbase CRM Enrichment app from the app marketplace
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During the authentication step, input your new API key
- Refer to the Monday.com article for additional details.
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Salesforce (Managed Package) - in the Crunchbase Install Wizard, you will need to replace your API Key.
- Depending on the CRM platform your team uses, you’ll need to update your credentials accordingly:
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Test and Confirm Your Migration
- After you’ve updated and applied your new API key:
- Confirm enrichment features are functioning correctly within your CRM
- Once validated, notify our team so we can deprecate your legacy API key
- After you’ve updated and applied your new API key:
Please note: Once your Legacy API key is deprecated, it will no longer be usable. Be sure to test all enrichment workflows to prevent disruption in functionality.
Have additional questions? Please reach out to enterprisesupport@crunchbase.com for assistance.