Crunchbase Staff
Articles
Votes on activity by Crunchbase Staff
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How do I update my payment information?
Click on the Account icon located in the top right corner of any page on Crunchbase, then select Account Settings from the dropdown menu. From the left navigation, select Subscriptio...
- Updated
- 42 followers
- 0 comments
- -38 votes
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Manage Your Pro Subscriptions
The team admin features for Crunchbase Pro and Enterprise simplify managing access and permissions for multiple users from the same team and/or company. Team admins or 'owner, admins', can now quic...
- Updated
- 35 followers
- 0 comments
- -38 votes
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Why am I receiving an error when adding or editing a profile?
You may be receiving an error related to your contribution not meeting our guidelines due to special characters in the description. Please try to update the profile again without special characters...
- Updated
- 4 followers
- 0 comments
- -41 votes
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How Do I Cancel My Trial?
To cancel your trial, click on Account in the upper right-hand corner of your screen, then select Account Settings. From the left navigation, select Subscriptions & Billing. Under the Subscription...
- Updated
- 4 followers
- 0 comments
- -43 votes
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How do I see my billing information?
To see your billing information, click on the Account icon located in the top right corner of your top global navigation bar, then select Account Settings from the dropdown menu. Then, select Subsc...
- Updated
- 30 followers
- 0 comments
- -53 votes
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What do I do if I'm getting a payment error?
If you are experiencing an “Unexpected error has occurred” message while signing up for a trial or purchasing a subscription, please try the below suggestions to get the issue resolved as quickly a...
- Updated
- 8 followers
- 0 comments
- -84 votes
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How do I cancel my subscription?
To cancel a subscription, click the account in the upper right-hand corner, then select Account Settings. From the left navigation, select Subscriptions & Billing. Under the Subscription Managemen...
- Updated
- 9 followers
- 0 comments
- -87 votes
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Cancel Your Crunchbase Pro Trial
To cancel your trial of Crunchbase Pro, click on Account in the upper right-hand corner of your screen, then select Account Settings. From the left navigation, select Subscriptions & Billing. Und...
- Updated
- 9 followers
- 0 comments
- -128 votes
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What is the cancellation policy?
Full subscription refunds for Crunchbase Starter, Crunchbase Pro, Crunchbase Pro with Data Boost, and Marketplace data subscriptions will be granted for requests received by our billing team via em...
- Updated
- 7 followers
- 0 comments
- -139 votes
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Cancel Your Crunchbase Pro Subscription
To cancel your trial of Crunchbase Pro, click on Account in the upper right-hand corner of your screen, then select Account Settings. From the left navigation, select Subscriptions & Billing. Und...
- Updated
- 13 followers
- 0 comments
- -149 votes