User

Crunchbase-Staff

Member since
Total activity 355
Last activity
Following 0 users
Followed by 89 users
Votes 1
Subscriptions 52

Articles

Votes on activity by Crunchbase-Staff

  • How do I update my payment information?

    To update your payment information, click on Account located in the top navigation, then select Account Settings. From the left navigation, select Subscriptions & Billing. Under the Payment and Bi...

    • Updated
    • 42 followers
    • 0 comments
    • -36 votes
  • Manage Your Pro Subscriptions

    The new team admin features for Crunchbase Pro and Enterprise simplify managing access and permissions for multiple users from the same team and/or company. Team admins or 'owner, admins', can now ...

    • Updated
    • 35 followers
    • 0 comments
    • -37 votes
  • Why am I receiving an error when adding or editing a profile?

    You may be receiving an error related to your contribution not meeting our guidelines due to special characters in the description. Please try to update the profile again without special characters...

    • Updated
    • 3 followers
    • 0 comments
    • -38 votes
  • How Do I Cancel My Trial?

    To cancel your trial, click on Account in the upper right-hand corner of your screen, then select Account Settings. From the left navigation, select Subscriptions & Billing. Under the Subscription...

    • Updated
    • 3 followers
    • 0 comments
    • -41 votes
  • How do I see my billing information?

    To see your billing information, click on Account located in the top navigation, then select Account Settings. From the left navigation, select Subscriptions & Billing. Here, you will see your cur...

    • Updated
    • 30 followers
    • 0 comments
    • -45 votes
  • What do I do if I'm getting a payment error?

    When attempting to purchase or start a trial are you receiving an error message that references an "unexpected error"? Below are a few things to try to help get the issue resolved as quickly as pos...

    • Updated
    • 7 followers
    • 0 comments
    • -82 votes
  • How do I cancel my subscription?

    To cancel a subscription, click the account in the upper right-hand corner, then select Account Settings. From the left navigation, select Subscriptions & Billing. Under the Subscription Managemen...

    • Updated
    • 8 followers
    • 0 comments
    • -83 votes
  • What is the cancellation policy?

    Full subscription refunds for Crunchbase Starter, Crunchbase Pro, Crunchbase Pro with Data Boost, and Marketplace data subscriptions will be granted for requests received by our billing team via em...

    • Updated
    • 5 followers
    • 0 comments
    • -121 votes
  • Cancel Your Crunchbase Pro Trial

    To cancel your trial of Crunchbase Pro (and Add ons), click on Account in the upper right-hand corner of your screen, then select Account Settings. From the left navigation, select Subscriptions &...

    • Updated
    • 8 followers
    • 0 comments
    • -121 votes
  • Cancel Your Crunchbase Pro Subscription

    To cancel a subscription to Crunchbase Pro (and add ons), click the account in the upper right-hand corner, then select Account Settings. From the left navigation, select Subscriptions & Billing. ...

    • Updated
    • 13 followers
    • 0 comments
    • -136 votes