How do i submit a bug/get help from support?

Post author
Tyler Brown

I can't find a place to report a bug or get help from Crunchbase's support team regarding an issue I am facing. Where do I go for help? 

Comments

4 comments

  • Comment author
    Pavel Hardak

    Another article has: 

    If it's a bug, create a ticket

    This topic is for sharing ideas about the product. If you're reporting an actual bug, that should go into a ticket so that it can get routed to our Customer Experience Team. Please contact support@crunchbase.com

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  • Comment author
    Pavel Hardak

    https://support.crunchbase.com/hc/en-us/community/posts/1500000162281-Product-feedback-guidelines-how-to-write-a-good-feedback-post

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  • Comment author
    Chadwickson Joseph
    • Edited

    To submit a bug or request help from customer support for a specific product or service, you typically need to follow specific steps outlined by the provider. Here's a general guide on how to do it to the netsworths

    1. Locate the Official Support Channel to 

    • Visit the official website of the product or service you're experiencing issues with.
    • Look for a "Support," "Help," or "Contact Us" section. This is usually found in the website's header, footer, or within the product's user interface.
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  • Comment author
    Alisha Riyaz
    • Edited

    There are 2-3 support layers available To report a bug or seek help from Crunchbase's support team. First, you should submit a ticket to them if you're facing an issue with networthandage
    The second method is to contact the support team of Crunchbase.

    you should visit their website and look for the "Support," "Help," or "Contact Us" section.

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