How do i submit a bug/get help from support?

I can't find a place to report a bug or get help from Crunchbase's support team regarding an issue I am facing. Where do I go for help?

3 comments

Pavel Hardak
- June 09, 2023 21:37
Another article has:

If it's a bug, create a ticket

This topic is for sharing ideas about the product. If you're reporting an actual bug, that should go into a ticket so that it can get routed to our Customer Experience Team. Please contact support@crunchbase.com.

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Pavel Hardak
- June 09, 2023 21:38
https://support.crunchbase.com/hc/en-us/community/posts/1500000162281-Product-feedback-guidelines-how-to-write-a-good-feedback-post

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Chadwickson Joseph
- Edited September 07, 2023 16:26
To submit a bug or request help from customer support for a specific product or service, you typically need to follow specific steps outlined by the provider. Here's a general guide on how to do it:

1. Locate the Official Support Channel to
- Visit the official website of the product or service you're experiencing issues with.
- Look for a "Support," "Help," or "Contact Us" section. This is usually found in the website's header, footer, or within the product's user interface.
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