Offie 365 email integration not working

Post author
John Jones

My Office 365 email integration is not working, I keep getting the following error, is there something we have to do on the 365 side?


AADSTS700016: Application with identifier '4ab79763-17de-4d91-a797-69ea667c6cb7' was not found in the directory 'aaaaaaaaa'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant


1 comment

  • Comment author

    Hi John Jones! Our support team received your email regarding this and will continue to assist via email to help troubleshoot the issue.  


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