Updating Company Information - Lost Access. Answered
Hi Crunchbase Community support,
We want to update our company information but we currently don't have any access to the profile.
It's been around 4 years since it was last time updated and the person who was in charge of updating the profile is no longer with the company.
Could you help us with this? Will be waiting for your answer.
Steven,
BTSE Marketing Team
Comments
4 comments
With Crunchbase, any registered user can add or edit any profile page - profiles are not explicitly linked to any user. We recommend that you register for your own user account here: https://www.crunchbase.com/register
Once you've authenticated your account with your social media, you can visit your existing profile by finding it in the top search.
To edit the page, click the three-dot icon and select "Edit" at the top right of the profile.
For more information on how to update specific sections of a profile, check out the link below to our Knowledge Center:
https://support.crunchbase.com/hc/en-us/sections/115003224627-Contribute-Data
Note, in order to preserve our data quality and the objective nature of our platform’s data, certain profile fields are unable to be removed by anyone other than Crunchbase staff. For more information on what fields users can update, click here!
Our company information is:
https://www.crunchbase.com/organization/btse
Hi, want to follow up on this issue.
Is there any way you guys could help us recover our access to edit our company information?
Also having this exact issue!
Post is closed for comments.