Resend an invite to a user 

From the top navigation, select Account and click Account Settings from the dropdown list. Once in the Account Settings screen, use the left navigation to select Team Members. In this screen, all team members will be able to see who is part of their team. 

Note, the screenshots in this article are of the 'Owner, Admin' role view. The same steps will apply to 'Admins', however, some differences may be noticed such as purchasing seats.

Keep in mind, the Seats Assigned column references the subscription associated with that individual. If the column states 'Free User' this means the individual does not have a subscription. 

From the Team Members section in Account Settings, locate the email of the individual you want to resend an invite to. Click the pencil icon next to the individual name and select Resend Invite.

Individuals who are invited to a team can expect their invite email to come from support@crunchbase.com. If they don't see the email right away, ask them to check their junk/spam folder and look for the support@ email address.

Team invitation expires in 14 days. Two reminders will be sent: first reminder is sent when an invite is not accepted in 3 days; second reminder is sent on the 11th day, 3 days before the invitation expires.

If you're a team owner or 'owner, admin' and looking to learn how to manage team subscriptions, click here! 

Need help or guidance? Reach out to us at prosupport@crunchbase.com or post your question in the Crunchbase Community.  Or if you are an Enterprise user, please reach out to your dedicated Customer Success Manager.