Why am I receiving an error when trying to open my exported results?

Article author
Crunchbase Product Team
  • Updated

Our CSV is encoded in UTF-8, which means when importing in Excel, you need to tell Excel that our file is in this encoding. Here is a video of how to do this: https://screencast.com/t/QMHJ0EDUJ9Py

Note, export is only available to users with a Crunchbase Pro subscription (not trial). Additionally, the Crunchbase Starter subscription does not come with export. 

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