What is the cancellation policy?

Article author
Crunchbase Product Team
  • Updated

Full subscription refunds for Crunchbase Starter, Crunchbase Pro, Crunchbase Pro with Data Boost, and Marketplace data subscriptions will be granted for requests received by our billing team via email (billing@crunchbase.com) within 7 days of the payment. After 7 days, no refunds will be issued. 

When you cancel a subscription from My Account, you cancel only future charges associated with your subscription. Cancellations are effective at the end of the current billing period, and as such, Crunchbase does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. You will not receive a refund for the current billing cycle as you will continue to have the same access and benefits of your subscription for the remainder of the current billing period. For example, if you paid for a year and canceled after the first month, you will still have access to Pro for the rest of that year.

For additional information about our cancellation policy, click here

Was this article helpful?

54 out of 227 found this helpful

Have more questions? Submit a request



Article is closed for comments.