How to join a new team

Crunchbase Pro users are now able to switch over from one team to another in a few easy steps!

Before you begin the following instructions, please make sure you are logged into your Crunchbase user account. 

Here's how switching teams works:

1. Your team owner will send an invite to you via email to join the team - it'll look like this:
2. Select Accept Invite
3. Review the terms, and check all three boxes to indicate your agreement:
4. Click Yes, Switch To New Team and you should be all set! 

If your team owner has already purchased you a new seat for you on the new team, you can contact billing@crunchbase.com to confirm if you are eligible for a prorated refund of your individual subscription. Please provide your team owner's email so we can confirm the purchase.

*Note: We recommend checking out the following articles first, for more information on data retention during the team switch process: 

Does my data transfer over when I join a new team?

How do I save my team data while switching teams?

Have any questions or need help? Feel free to reach out to prosupport@crunchbase.com for assistance.