Why am I receiving an error when adding or editing a profile?

Article author
Crunchbase Product Team
  • Updated

You may be receiving an error related to your contribution not meeting our guidelines due to special characters in the description. Please try to update the profile again without special characters.

If you continue to see the error, email us at support@crunchbase.com with the Crunchbase URL of the profile you're trying to edit, the specific edits you are trying to make and the error you're running into. 

Note, if you are seeing a message that looks like the one below - click on the pencil icon and scroll through the edit screen to review and understand the edit in question. 

Image_2020-06-04_at_1.12.05_PM.png

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