How do I cancel my Crunchbase Pro subscription?

To cancel a subscription to Crunchbase Pro, click the account in the upper right-hand corner, then select Account Settings.

From the left navigation, select Subscriptions & Billing.

Under the Subscription Management section, click the Manage Subscriptions button.

Please note that your subscription will remain active until the end of your billing period. As you will still have access to Pro through the end of your billing period, no prorated refunds are issued.

To begin your cancellation, click on the Cancel All Subscriptions button.

A window will appear, explaining the features you will no longer have access to. 

To verify your cancellation, scroll to the bottom of the page, click Downgrade to basic. This will revert your paid account to a free account, effective the end of your billing period.

As our team continues to improve our product, we would love to hear any feedback you may have regarding Crunchbase Pro. Please reach out to us at prosupport@crunchbase.com with any comments.